Important: Micasa Helper is a platform connecting users with independent contractors. We do not provide home improvement services directly.
1. Description of Services
Micasa Helper provides an online platform that connects homeowners ("Users") with third-party home improvement professionals and laborers ("Service Providers").
- Micasa Helper is a venue only. We do not perform home improvement services ourselves.
- We do not employ Service Providers; they are independent contractors.
2. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate and current information.
- Maintain the security of your password.
- Notify us immediately of any unauthorized use of your account.
3. Payments and Fees
Specific payment terms are as follows:
- Booking Fees: Micasa Helper may charge a service fee for connecting Users with Service Providers.
- Direct Payments: Unless otherwise stated, payments for actual labor and materials are handled directly between the User and the Service Provider.
- Cancellations: Cancellations made within 24 hours of a scheduled appointment may be subject to a cancellation fee.
4. Limitation of Liability
To the maximum extent permitted by law, Micasa Helper shall not be liable for any physical injury, property damage, or theft caused by a Service Provider. We strongly recommend that Users verify a Service Provider’s specific insurance and licensing credentials before work begins.
5. User Conduct
Users agree not to bypass the platform to book services with a Provider first discovered through Micasa Helper. Such "circumvention" is a violation of these terms and may lead to account termination.